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Customer

Name: Unipart
Industry: Supply chain, manufacturing, consultancy
Size: 250+ employees
Regions: Global
Website: www.unipart.com 

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Challenge

“We were using another tender alert service which relied on keywords for its searches. It was difficult to set up and maintain the efficient wording combinations, leading to a lot of noise in the email alerts. This meant that opportunities could be lost in the noise and missed. ”

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Solution

“We reached out to Tenders Direct because we were approaching the renewal date of our previous tender alert provider, to ensure we were still receiving value for money.

“Arranging a demo and short trial was easy – the trial helped us to understand how simple Tenders Direct is to use and navigate. Another key factor was the category based searching which is far simpler to set up than the keyword based searching we were previously using.

“Ultimately, Tenders Direct were able to match our renewal offer making it an easy decision to switch. Everyone we dealt with was very friendly and eager to help us get onboarded and set up. This made it a very easy transition from our previous tender alert provider to Tenders Direct”

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Benefits

With their subscription, Unipart have benefitted from:

  • Category-based alerts that eliminate irrelevant “noise” and keyword maintenance.
  • Earlier opportunity identification, allowing a shift from reactive bidding to strategic preparation.
  • A user-friendly platform that encourages direct engagement from sales teams, reducing reliance on the Bid Team.
  • A fast, hassle-free onboarding process when switching from a previous provider.
  • Enhanced search functionality and a more intuitive tool at a highly competitive price point.

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Outcomes

Using Tenders Direct has helped us to identify potential opportunities early meaning that we can shift from working reactively, jumping on tenders as they land, to proactively planning and preparing for tenders in advance.

The user friendly nature of the system means that our sales people are more willing to engage with it directly rather than always relying on our Bid Team as they had been. 
Unipart